Shipping & Delivery Policy

Pure and Natural Fragrance

Made with Love and Tradition

No Alcohol, Just Real Scent

Long-Lasting and Gentle

Last updated: [July 28, 2025]

Thank you for choosing Kaivalya Life. We are committed to delivering your products in a timely and safe manner. This Shipping and Delivery Policy outlines the terms and timelines for product dispatch and delivery.

Shipping Locations

We currently ship across India. For international orders, please contact us directly before placing your order.

Order Processing Time

All orders are processed within 1-3 business days after the order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Metro cities: 3–5 business days
Non-metro cities and remote areas: 5–10 business days
Delivery time may vary due to factors like weather, transportation delays, or public holidays.

Shipping Charges

Free Shipping on all prepaid orders above a certain value (if applicable).
Shipping charges (if applicable) will be displayed at checkout before payment.

Delivery Partners

We partner with trusted logistics providers like Delhivery, Blue Dart, India Post, and others to ensure reliable delivery.

Order Tracking

Once your order is shipped, you will receive an email or SMS with the tracking ID and courier partner details to track your order in real time.

Delays and Issues

While we strive to deliver on time, delays may occur due to factors beyond our control. In such cases, we will notify you and work to resolve the issue as quickly as possible.

Damaged or Lost Packages

If your package is lost in transit or arrives damaged:

Contact us at contact@kaivalyalife.in or +91 8949025607 within 48 hours of delivery.
Please include your order number and photo/video evidence (in case of damage).

Address & Contact Errors

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for orders shipped to incorrect addresses due to user input error.